pain in my freaking gas

Two weeks after I moved in to the new apartment, I finally call the energy company to set up my gas account, so I can cook food again sometime in the future, and they say they can't turn it on because the prior tenant has an overdue account on the apartment. Greaaaat. So I have to go to the main office, downtown Brooklyn, between 8-5 on Monday thru Friday, and show two forms of photo ID, a prior utility bill (from Florida), and the best part -- a copy of my lease, WHICH I HAVEN'T RECEIVED YET from my management company.

And if that's not enough, the monotone customer service dude, Otis, says he'll set me up as a prospective customer in the system to speed up my process (sounds good, right?), and asks for my social security number. I give it to him, and he says there's an old account in Massachusetts that used my SSN, but is under the name Tiana Miles. TIANA MILES!?! He gave me the address, it's Dorchester. Now I know I've lived a lot of places, but I ain't never lived in Dorchester. When I ask him how I fix that, he says the fine folks at the main office can help me when I go with my 2 forms of photo ID, a prior utility bill, and the imaginary copy of my damn lease. Super duper.

So yeah. I guess I'll be sticking to my milk and cereal diet for a little bit longer.

By the way - Does anyone know a Tiana Miles in Dorchester???